How IOT is changing the dynamics of field force management across industries
IoT creates endless opportunities across all aspects of life including field force management and has the potential to make the services smarter if applied effectively and ultimately help field technicians to achieve more. Field force management software integrated with embedded IoT business provide the ability to generate large amounts of data from an equipment. Devices equipped with these sensors are connected through the internet, wherein they can communicate and send notifications machine-to-machine without any human intervention.
For instance, Healthcare professionals need to deliver the best care possible and for this they need access to critical data on patients. IoT enables real-time monitoring of the condition in place using a smart medical device connected to a smartphone app. These connected IoT devices collect medical and other required health data such as blood pressure, oxygen, blood sugar etc. and transfer the collected information to a physician using the smartphones data connection. This data is also stored on the cloud to be shared with authorized personnel, like physicians, insurance companies, external consultants etc. allowing them to look at the collected data regardless of their place, time, or device. Moreover, in events of an emergency, patients can contact a doctor, kilometers away with a smart mobile app.
In the Oil and Gas industry, the use of IoT sensors can reduce the risk of field technicians being exposed to hazardous environments regularly. The usage of sensors and robots to analyze surface and subterranean environments saves millions of dollars and a tremendous amount of time. These sensors
Make it possible to measure physical components such as pressure, temperature, chemical composition, acoustics etc. Through each stage of field development, the seismic nodes capture several images of local geology which are used to determine the approximate location and size of a possible oil and gas reservoir. Moreover, sensors can be installed inside and outside of the pipelines to feel, see, hear, and smell various aspects of oil pipelines and to detect potential pipeline breaches and alert the workers possessing the IoT enabled devices with installed smartphone apps. Physical involvement of the workers is required while dealing with flare stacks in petroleum plants, chemical refiners, and natural gas processing plants. The field force management software integrated with IoT helps kick in digital transformation aiming for streamlined processes and intelligent decisions such as ensuring workers visit flare stacks only when they require maintenance work to be done.
Another example is that of the waste water management plants. The field workers go through the daily distress of dealing with hazardous conditions to check for flaws, clogs, water quality and manual cleaning. When the sensors installed at optimum locations detect flaws or potential glitches, they alert the device which contains a chip that connects it to the Internet, and will let the field force workers know when it needs to be repaired, even before a glitch is detected. This will help make sure that there is never any hitch in the customer’s experience. IoT sensors installed across sewer plants, pumps and valves can alert operators of areas that need to be checked and identify the exact area of damage, thereby reducing the need for constant manual monitoring of conditions of equipment and operations.